How to Book

Reservations are made online and can be placed 24 hours a day, 365 days a year (except during system maintenance). A reservation is required to ride — there are no walk-on seats.

1. Choose your route

   On the Routes & Timetables page, click the "Check seats & book" button for your service.

2. Select your departure date

   Choose the date you wish to travel and search.

3. Pick your service

   From the results for your chosen date, select the bus you want to ride.

4. Choose stops & passengers

   Select your boarding / drop-off points and the number of passengers, then continue to plan selection.

5. Select a fare plan

   Choose your preferred plan and click "Reserve".

6. Review your reservation

   Check the details, then continue to the purchase step.

7. Enter your details / log in

   First-time users register a new account; returning customers log in with their ID and password.

8. Enter passenger details

   Enter the name and gender of each person actually travelling, then continue.

9. Choose a payment method

   Select how you'd like to pay and continue to the final confirmation.

10. Confirm & agree

    Review everything, tick "I agree" to the terms and privacy policy, then complete your reservation.

11. Reservation complete

    A confirmation email is sent to your registered address. Print the email or the completion page and bring it on the day. If the email doesn't arrive, note your reservation number and lead passenger name and contact our call centre.

12. Payment

    If you didn't pay by credit card, pay by your chosen method by the deadline. Your reservation is confirmed once payment is received; unpaid reservations are cancelled automatically.

On the day — what to bring

Please arrive by the assembly time; latecomers may be unable to board. You'll need to show your reservation number, lead passenger name and proof of payment:

Onboard etiquette